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Remote company profile

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AI-powered dispute automation for card issuers.

Artificial IntelligenceFintechEnterprise
Company overview

About Decisionly

Decisionly automates dispute operations for enterprise and hypergrowth card issuers. We fully automate intake, evidence review, and network filing with AI that understands your workflows, Reg E and Reg Z requirements, and network conditions. Card programs use Decisionly to scale dispute operations without scaling cost and complexity — delivering faster, more efficient resolution. Founded by the team behind Chargehound (YC W14, acquired by PayPal), Decisionly is backed by leaders in the fintech ecosystem — Fika Ventures, Vesey Ventures, and strategic angels from Stripe, Plaid and Brex.

Purpose

Mission and direction

Decisionly builds AI-powered dispute automation software for card issuers, helping fintechs, processors, and banks handle intake, evidence review, and network filing more efficiently. Its platform modernizes payments infrastructure by embedding compliance, security, and workflow intelligence into end-to-end dispute operations, enabling customers to scale complex card programs without increasing cost or operational overhead.

How they work

Company values

  • Customer Obsessed
  • Compliance First
  • Build Simply
  • High Agency
  • Move Fast
  • Ownership
  • Security Minded
  • Problem Solving