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Company profile

Feefo company profile

The Gold Standard in Customer Reviews

B2BSaaSArtificial Intelligence
Company overview

About Feefo

Feefo is more than your typical reviews company. Why? Because we collect reliable and constructive reviews, from confirmed customers, that companies can use to truly discover what they’re doing right, and where they can improve. Feedback that tells consumers what people like them feel about different products and services too. We support 6,500+ brands to create transparent, loyal relationships and deliver exceptional services that their customers can depend on - every time. Our bespoke artificial intelligence, smart profiling, review, and compliance solutions help boost client sales, grow customer bases, and cut churn. A Google Partner, our clients can also improve their search and paid conversion rates. We’re proud to work with companies, large and small, from household names to local heroes. We’re equally delighted to be trusted by millions of consumers worldwide.

Purpose

Mission and direction

Feefo helps businesses and consumers make better decisions through trusted, fake-free customer reviews and feedback. The company provides review, compliance, smart profiling and artificial intelligence solutions that help brands understand customer sentiment, improve services, increase sales, reduce churn, and build transparent long-term relationships with their customers.

How they work

Company values

  • Authenticity
  • Inclusiveness
  • Client-Centred
  • Transparency
  • Integrity
  • Innovation