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FireHydrant remote work and careers

Alerting and on-call | Incident Management

SaaSProductivityEnterpriseTechnology
Company overview

About FireHydrant

Sound the alarm, assemble the team, and work the problem — all without a single swivel of the chair. FireHydrant is the only all-in-one incident management platform that helps teams manage incidents from the moment something seems off until you’ve learned from the retro. Companies like DocuSign, LaunchDarkly, 1Password, Duo, Snyk, and many more use FireHydrant to reduce manual work, get everyone on the same page, and improve time to resolution. Here’s how FireHydrant works across the entire incident lifecycle: Team-based alerting and on-call scheduling You built it, you own it, and now you can design the schedules, rules, and escalation policies you need for it. Get ultimate control over on-call management. Automated, unified incident response Confidently move from declared to resolved in a shared workspace that brings your team and tools together in Slack without all the context switching. Actionable learnings and analytics Automatic data capture, guided retrospectives, and built-in metrics on everything from alert-to-noise to MTTX cement insight-driven improvement in your culture. Checking the boxes? We’ve got you covered: ✅API-first ✅25+ integrations with tools like PagerDuty, Slack, DataDog and more ✅Terraform provider ✅ Slack-first and web UI with feature parity ✅Soc II compliant ✅Meaningful AI roadmap

Purpose

Mission and direction

FireHydrant is an all-in-one incident management platform that empowers teams to manage incidents efficiently from detection to resolution. Our platform unifies incident response, enhances team collaboration, and promotes continuous learning through actionable insights, making it essential for innovative engineering teams like Spotify and 1Password.

How they work

Company values

  • Reliability
  • Transparency
  • Integrity
  • Collaboration