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Company profile

Fluency Firm company profile

Full-service digital marketing agency crafting custom growth strategies for modern brands.

AgencyMarketingeCommerceCRM
Company overview

About Fluency Firm

Fluency Firm is a full-stack growth marketing agency that uses a data-driven approach to help brands build and scale their audiences, customers, company, and revenue through creative, web design, CRO, performance media, analytics, and technology. Founded by a couple of DTC nerds working in tech, media, entertainment, and ecommerce for the last 15 years at brands like Hulu, NBC Universal, Sony Pictures, Anine Bing, Joie, and more. Fluency Firm sits at the intersection of commerce, tech, growth, and creative to act as your in-house Chief Digital or Growth Officer. Services we offer: - Performance Marketing & Media Buying (Facebook, Google, Pinterest, TikTok, Snap, CTV, DRTV, OOH, Audio) - Ecommerce & Growth Strategy - CRM, Retention, & Email Marketing (Klaviyo, Listrak, SailThru, Salesforce, and more) - Creative Studio - SEO

Purpose

Mission and direction

Fluency Firm is a full-stack growth marketing agency helping ecommerce and DTC brands scale through data-driven strategy, creative, performance media, CRM, lifecycle marketing, analytics, and technology. They combine commercial insight with hands-on execution to improve audience growth, customer retention, and revenue, acting as an embedded growth partner across the customer journey.

How they work

Company values

  • Data-driven
  • Bias for action
  • Entrepreneurial
  • Resourceful
  • Clear communication
  • Attention to detail
  • Continuous improvement