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Company profile

Front company profile

The only customer operations platform built for the complex, high-stakes reality of B2B.

B2BSaaSProductivity
Company overview

About Front

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.

Purpose

Mission and direction

Front is a customer operations platform that helps B2B companies manage complex, high-volume customer communication across teams and channels. By unifying context, collaboration, and workflows, Front enables organizations to scale customer-facing operations without losing visibility or the personal touch needed to serve customers well.

How they work

Company values

  • Customer focus
  • Collaboration
  • Pragmatism
  • Innovation
  • Ownership
  • Performance
  • Scalability
  • Cross-functional