New York City Department of Consumer and Worker Protection remote work and careers
To protect and enhance the daily economic lives of New Yorkers to create thriving communities
About New York City Department of Consumer and Worker Protection
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 45,000 businesses in over 45 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP, visit DCWP at nyc.gov/dcwp, call 311, or follow @helloDCWP on X/Twitter, Facebook, Instagram, and YouTube. Read the City's Social Media Policy: nyc.gov/socialmediapolicy
Mission and direction
The New York City Department of Consumer and Worker Protection safeguards consumers, workers, and honest businesses by enforcing consumer and workplace laws, licensing businesses, and promoting fair and transparent markets. Through regulation, research, and public-facing resources, it helps create compliant, equitable, and financially healthy communities across New York City.
Company values
- Equity
- Compliance
- Public Service
- Transparency
- Consumer Protection
- Collaboration
- Integrity
- Accountability