Company profile
Parloa company profile
Amplify your customer service experience with an AI agent management platform.
Artificial IntelligenceEnterpriseSaaS
Company overview
About Parloa
Parloa empowers global enterprises to build, train and manage agentic AI solutions for premier customer experiences. Founded by Malte Kosub and Stefan Ostwald, Parloa began with the belief that great conversations develop relationships, a principle that still guides how the company builds technology today.
Purpose
Mission and direction
Parloa builds agentic AI software that helps global enterprises create, manage, and improve customer conversations at scale. By combining conversational AI, enterprise-grade reliability, and customer insight, the company enables businesses to deliver faster, more intelligent, and more meaningful support experiences across high-volume customer interactions.
How they work
Company values
- Customer obsession
- Ownership
- Clarity
- Innovation
- Collaboration
- Excellence
- Trust
- Ambition