
Rep AI remote work and careers
Through conversational AI we help Shopify stores increase conversions by 250% and reduce support tickets by 95%.
About Rep AI
REP AI is a revolutionary plug-and-play solution designed to transform how e-commerce businesses engage with their customers. Seamlessly integrating with Shopify, REP AI automatically reads your website, learning everything it needs to provide accurate, contextually relevant responses to shoppers—without requiring any configuration. With results like a 250% increase in conversion rates, 40% increase in Average Order Value and handling 95% of all support inquires, REP AI empowers merchants to boost sales, enhance customer satisfaction, and scale effortlessly, making it the go-to tool for businesses aiming to thrive.
Mission and direction
Rep AI builds an AI-powered concierge for eCommerce merchants that improves customer engagement, automates support, and increases conversions through contextual, plug-and-play commerce assistance. By integrating directly with online storefronts and learning from each site automatically, the company helps merchants scale sales and support without complex setup, making intelligent conversational commerce accessible to businesses of all sizes.
Company values
- Customer obsession
- Innovation
- Ownership
- Clarity
- Collaboration
- Speed
- Problem-solving
- Accountability