Remote jobs at ShyftOff
Agentic Workforce Delivery Platform™ | Making Contact Center Ops Insanely Easy
About ShyftOff
ShyftOff makes contact center ops insanely easy. It’s the only Agentic Workforce Delivery Platform™ that manages and executes a scalable, human workforce around your AI + W2s. ShyftOff’s platform acts on your CX data automatically to find, certify, and scale the best flexible agents while entirely managing scheduling, performance management, QA and even payments. With ShyftOff, it feels like you’re running your entire contact center in one click—perfectly staffed, always optimized, and cost controlled with full transparency.
Mission and direction
ShyftOff provides an agentic workforce delivery platform for contact centers, combining AI and flexible human agents to automate staffing, certification, scheduling, quality assurance, performance management, and payments. The company helps businesses run customer experience operations with greater efficiency, transparency, scalability, and cost control.
Company values
- Automation
- Transparency
- Scalability
- Cost control
- Customer focus
- Operational excellence