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Account Executive

Skills
AdoptionCustomer DataCustomer Relationship ManagementDeal ClosureNegotiationRenewalsSales
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3+ years of experience in account management customer success or sales preferably in GovTech
  • Proven success in SaaS sales ideally within the public sector
  • Experience managing complex long-duration sales cycles and procurement processes
  • Track record of driving new business and revenue growth through upselling and cross-selling
  • Strong communication presentation and negotiation skills
  • Ability to analyze customer data and produce actionable insights
  • Proficiency with CRM tools and data analytics platforms
  • Self-motivated results-driven and able to work independently and collaboratively

Nice to have

  • Mission-driven
  • Results-oriented
  • Self-motivated
  • Collaborative
  • Adaptable
  • Relationship-focused

Day to day

  • Drive new business revenue by developing and closing sales opportunities with local government agencies
  • Build and maintain trusted relationships with municipal stakeholders to support engagement adoption and long-term growth
  • Manage account reviews analyze usage data identify upsell and cross-sell opportunities and negotiate renewals and expansions
  • Collaborate with customer success sales and marketing teams to deliver a seamless customer experience and strengthen market presence

Hiring process

  • Screening call with a recruiter
  • Hiring Manager Interview
  • Team Interview/Project-Based Interview
  • Final Interview with GovPilot's CEO