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Account Executive
Skills
AdoptionCustomer DataCustomer Relationship ManagementDeal ClosureNegotiationRenewalsSales
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 3+ years of experience in account management customer success or sales preferably in GovTech
- Proven success in SaaS sales ideally within the public sector
- Experience managing complex long-duration sales cycles and procurement processes
- Track record of driving new business and revenue growth through upselling and cross-selling
- Strong communication presentation and negotiation skills
- Ability to analyze customer data and produce actionable insights
- Proficiency with CRM tools and data analytics platforms
- Self-motivated results-driven and able to work independently and collaboratively
Nice to have
- Mission-driven
- Results-oriented
- Self-motivated
- Collaborative
- Adaptable
- Relationship-focused
Day to day
- Drive new business revenue by developing and closing sales opportunities with local government agencies
- Build and maintain trusted relationships with municipal stakeholders to support engagement adoption and long-term growth
- Manage account reviews analyze usage data identify upsell and cross-sell opportunities and negotiate renewals and expansions
- Collaborate with customer success sales and marketing teams to deliver a seamless customer experience and strengthen market presence
Hiring process
- Screening call with a recruiter
- Hiring Manager Interview
- Team Interview/Project-Based Interview
- Final Interview with GovPilot's CEO
