Founded in 2015, Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests - from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.

And we're hiring! If this strikes a chord with you, come build belonging with us.

Discord

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there's one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.

Discord's Advertising Solutions team helps gaming, mobile, and entertainment brands reach one of the most passionate and engaged communities on the internet. Our ad products — including various Quests — are built around action and participation, not passive impressions. We're in an exciting phase of scaling our advertising business, and the AMs on this team aren't just executing campaigns — they're shaping how we show up for advertisers.

As an Account Manager, you'll own a portfolio of advertiser relationships post-sale and serve as their strategic partner across the full campaign lifecycle. You'll combine data-driven insights, platform expertise, and proactive communication to drive performance, grow investment, and turn first-time advertisers into long-term Discord partners. This person will report to the Director of Account Management.

What You'll Be Doing

Own a portfolio of advertisers across cross-platform and mobile gaming, mobile, or gaming adjacent — managing relationships end-to-end from campaign kickoff through renewalAnalyze campaign performance data to surface insights, identify optimization opportunities, and build wrap reports that connect results to client business goalsDrive revenue growth through proactive mid-flight and post-campaign upsell motions, setting up your AE partner to close the next investmentCo-lead client-facing touchpoints, including kickoffs, check-ins, and business reviews — with the confidence to present data and earn the next buyManage the full campaign execution lifecycle: media plan builds in Ads Manager, asset submission, pre-launch QA, pacing, and escalationCoordinate mobile and XP measurement setup with MMP and attribution partners (AppsFlyer, Adjust, Singular, Gamesight) and serve as the technical point of contact for attributionMaintain accurate Salesforce records — line items, media plans, call notes, and pipeline updates — in partnership with your AE

What you should have

4+ years of experience in digital advertising in an account management, client success, or campaign management role (platform or agency-side)Strong analytical skills — you can calculate CPI, ROAS, CPM, and pacing variance accurately, and translate numbers into a clear client narrativeDemonstrated track record of growing accounts, not just retaining them — you can point to specific upsell or expansion winsExperience with performance advertising, mobile gaming, or app install campaignsProficiency with CRM tools (Salesforce preferred), ad platforms, and campaign reporting dashboards, as well as attribution platforms such as Gamesight and MMPs like AppsFlyer, Adjust, or SingularExperience with console/XP gaming platforms (e.g. Xbox, PlayStation) and cross-platform title launches is a plusClear, confident communicator — you can run a QBR, write a wrap report that closes the next deal, and manage client expectations under pressureOrganized and process-driven; you build repeatable systems and flag issues before clients doWillingness to travel across EMEA for in-person client meetings and industry events

Nice to have

Existing relationships with major EMEA gaming publishers/studios and leading media agenciesExperience working with emerging or innovative ad products in a high-growth environmentPassion for gaming and strong knowledge of the EMEA gaming landscapeFrench or Russian language proficiency

This is an international position in London employed by an international PEO.

The On Target Earnings (OTE) for this full-time position is £153,600.00 - £172,800.00 + benefits. Our ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. 

Why Discord? 



Discord plays a uniquely important role in the future of gaming. We're a multi-platform, multi-generational and multi-player platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.

Account Manager, EMEA

What the job involves