Remote Account Manager Job in Kent, UK Kovai.co

Who you are

• Proven work experience as an Account Manager, Customer Success Manager, or similar role
• Experience in developing business within existing client accounts
• Ability to take on New Business requirements when required
• Experience of working with Azure and/or 3rd party Azure related products
• Knowledge of FinOps is an advantage
• Experience working with SaaS products
• Ability to communicate, present, and influence key stakeholders at all levels
• Solid experience with CRM software
• Experience delivering client-focused solutions
• Proven ability to juggle multiple account management projects at a time
• Excellent listening, negotiation, and presentation abilities
• Strong verbal and written communication skills
• Some travel required, including European travel
• Occasional travel to Head Office in Kent
• Strong problem-solving skills and ability to think analytically

Desirables

• Attention to detail
• Strong communication skills
• Problem-solving skills
• Analytical thinking
• Experience with SaaS
• Client-focused solutions
• Negotiation abilities
• Presentation abilities

What the job involves

• Manage and nurture customer relationships from initial onboarding through lifecycle
• Ensure customer satisfaction, promote retention, and drive growth with assigned customers
• Connect with key business executives and stakeholders, act as liaison with internal teams and ensure timely and successful delivery of solutions

Application process

• Email CV to provided address
• Company will reach out to candidates