Remote Account Manager Job in South West, UK Lindström

Who you are

• Experience in account management or customer service environment
• Sales experience
• Ability to establish trust with new customers
• Recognize customer requirements before the customer does
• Keep up to date with industry segments and predict trends
• Cross sell and upsell new services
• Analytical skills
• Microsoft skills to work with data
• Handle customer complaints and turn them into opportunities
• Resilience and determination to provide best service
• Excellent communication skills to work with all personality types

What the job involves

• Manage a customer portfolio worth 1 million pounds with face-to-face meetings and team calls
• Conduct audits, educate customers on using services, and discuss new opportunities
• Support the sales teams in onboarding new clients, build and maintain customer relationships, and identify needs to improve profitability
• Offer new service lines, resolve issues, train customer contacts, upsell/cross sell new services
• Complete all reporting and CRM updates in a timely manner, and search for improved work processes

Application process

• Send CV and application by email to amber.poole@lindstromgroup.com
• Closing date for applications: 27th September 2024