Account Manager
Skills
Account ManagementAccount PlanningCustomer SatisfactionKey AccountsNegotiationSales ProcessesSales Target Management
What the job involves
The main requirements, responsibilities and hiring steps.
Day to day
- Manage a portfolio of key accounts serving as the primary point of contact for all account management matters
- Build and maintain strong long-lasting client relationships ensuring client satisfaction and retention
- Develop account plans and strategies to achieve sales targets and expand the company's customer base
- Collaborate with the sales team to identify and grow opportunities within the territory
- Coordinate with internal teams to ensure timely and successful delivery of solutions according to customer needs
- Monitor and analyze account performance metrics identifying areas for improvement and implementing corrective actions as needed