Blue Onion is the financial intelligence platform for e-commerce.

We reconcile every order, payout, fee, refund, and bank deposit across your sales channels, payment processors, banks, and ERP into one trusted, transaction-level source of truth, then explain what changed and why.

Retail and e-commerce finance teams use Blue Onion to close the books faster, see margins and unit economics clearly, and give their AI tools and agents data they can actually trust.

Blue Onion connects natively to Shopify, Amazon, TikTok Shop, Walmart, Stripe, PayPal, NetSuite, QuickBooks, Xero, and many more sales channels, payment processors, banks, and ERPs. Trusted by hundreds of retail and e-commerce brands.

Founded in 2020. Based in New York. Book a demo at blueonion.ai.

Blue Onion

Financial intelligence platform for e-commerce. One source of truth for faster close, clearer margins, AI-ready data.

About Blue Onion

Blue Onion is building the next generation of accounting systems and financial workflow automation for leading retail and consumer brands. Blue Onion enables companies like Supergoop!, Lemme, and a.k.a. brands to close their books daily–not monthly–with guaranteed accuracy. Blue Onion is the only platform that leverages powerful AI to automate the reconciliation process from each transaction all the way to the bank. Blue Onion validates data from the source, providing a foundation of financial truth to make smarter business decisions–faster. Blue Onion is a Series A company that is backed by leading investors including Y Combinator, Joe Saunders, former Chairman and CEO of Visa, and Viola FinTech.

Learn more and see a demo of the platform at blueonion.ai.

About This Role

The Accounting Solutions Expert will be the bridge between our AI-powered order-to-cash reconciliation platform and the finance teams who use it. This is a hands-on, customer-facing role for someone accounting who thinks like an accountant but is energized by technology and automation. You'll bring deep knowledge of cash application, AR, and reconciliation workflows to help prospects and customers understand how our platform solves real accounting problems, guide successful implementations, and help ensure our product keeps solving the problems that matter most to finance teams.

This role sits at the intersection of Sales, Customer Success, and Product — you'll support the sales cycle by fielding accounting-specific questions, lead or support customer onboarding and configuration, and act as the internal voice of the accounting practitioner as we build and refine the product.

What You’ll Do

Serve as the in-house subject matter expert on order-to-cash, cash application, accounts receivable, and reconciliation processes and best practicesPartner with Sales during the pre-sales cycle — join demos and discovery calls to answer technical/operational accounting questions and help prospects map their current-state process to our platformLead or support customer onboarding: understand each client's existing reconciliation workflows, chart of accounts, and AR systems, and configure the platform to match their processTranslate complex accounting concepts into clear, practical guidance for both customers and internal teams Act as a trusted advisor to customers' accounting and finance teams throughout onboarding and ongoing use, ensuring they're getting full value from the platformCollaborate closely with Product and Engineering to relay customer feedback, identify gaps, and help shape the roadmap based on real accounting practitioner needsHelp build internal enablement content, playbooks, and training materials that reflect real-world accounting scenariosProvide guidance to product and engineering teams on technical customer product requests and challenges to inform proper roadmapping where possible 

Required Skills & Experience

Bachelor's Degree in Accounting or FinanceAt least 3+ years of accounting experience, ideally with a combination of Big 4 and industry experienceFamiliarity with ERP systems (e.g. NetSuite, Quickbooks, Xero) and finance/accounting workflows. E-commerce experience is a plusYou love working with others and teaching others new ways of doing things.Ability to handle various tasks simultaneously, prioritize open issues, and manage multiple deadlinesWork independently, and as part of a larger team, to utilize your industry experience and creativity in creating customer solutionsExperience with complex workflow automation and reconciliation

Compensation

Base Salary: $85,000–$100,000 depending on experience Comprehensive healthcare coverage (medical, dental, vision)Remote-first culture with flexible working hoursOpen leave policy