Accounting Support
Skills
Analytical SkillsBookkeepingChatData AnalysisData AnalyticsFinancial AdvisoryFinancial Data
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Active user of QuickBooks Online
- Proven experience in accounting or bookkeeping
- Prior experience in omnichannel chat support
- Strong understanding of financial concepts and data analysis
- Ability to handle complex data-driven accounting questions
- Experience working with SMB clients is preferred
Nice to have
- Analytical mindset
- Detail oriented
- Client focused
- Comfortable with high volume
Day to day
- Provide omnichannel chat support to SMB owners on accounting and bookkeeping issues.
- Answer both general help questions and complex data-heavy accounting queries with accuracy.
- Analyze financial data and deliver clear guidance to support customer decisions.