ACL Social Media & Communications Officer
Skills
AnalyticsCaptionsContinuous ImprovementInstagramRecruitingSAP ERPSocial Media
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Educated to RQF Level 4 in marketing communications or a related discipline or equivalent experience
- Evidence of continuing professional development in digital communications content creation or social media management
- Demonstrable experience managing social media channels and producing accessible engaging content across multiple platforms
- Strong writing editing basic visual design and video editing skills including use of Canva or Adobe products and effective captioning
- Confident using analytics dashboards and publishing platforms with an understanding of UTM tracking and conversion funnel metrics
- Ability to work calmly under pressure using sound judgement when responding publicly and escalating safeguarding or complaints appropriately
- Commitment to inclusive communications public sector values and maintaining brand consistency across all channels
Nice to have
- creative
- collaborative
- story focused
- data driven
- calm under pressure
Day to day
- Create engaging accessible social media and communications content that strengthens ACL’s brand and community reach.
- Manage day to day social channels and monitor engagement sentiment and conversions across multiple platforms.
- Coordinate reactive and planned communications gather stories and maintain a consistent tone of voice while using data to improve performance.