Remote Administrative Assistant/Customer Service Representative Job in London, UK CompuGain

Who you are

• Proven experience as an administrative assistant, customer service representative, or similar role
• Excellent communication skills, both written and verbal, with a friendly and professional demeanor
• Strong organizational and time management abilities, with the capacity to prioritize tasks and meet deadlines
• Proficiency in Microsoft Office Suite and other relevant software applications
• Ability to work independently in a remote environment, with minimal supervision
• High school diploma or equivalent; additional qualifications in administration or customer service are a plus

Desirables

• Friendly and professional demeanor
• Strong organizational skills
• Proficiency in Microsoft Office
• Ability to work independently
• Skilled multi-tasker

What the job involves

• Provide administrative support to our team and clients, including managing calendars, scheduling appointments, and handling correspondence
• Serve as the first point of contact for customer inquiries, providing friendly and efficient assistance via phone, email, and chat
• Assist with order processing, billing inquiries, and resolving customer issues in a timely and professional manner
• Maintain accurate records and databases, ensuring data integrity and confidentiality
• Collaborate with team members to improve processes and enhance the customer experience
• Perform general office duties and ad hoc tasks as needed to support the team and business operations