Agent Engineer

Skills
APIAlgorithmsHR OperationsHuman ResourcesHuman Resources Information SystemsIT EscalationInformation Extraction
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3–7 years in a Solutions Engineer FDE or similar technical customer-facing role
  • Hands-on experience with APIs and REST
  • Python proficiency
  • Strong customer-facing communication skills
  • Experience configuring integrations with HRIS HCM or related enterprise systems

Nice to have

  • HRIS/HCM integration experience
  • RAG experience
  • Agentic-workflow experience
  • Modern AI tooling familiarity

Day to day

  • Configure and deploy integrations across SSO SCIM and HRIS/HCM systems for customer environments.
  • Gather technical requirements from customers and translate them into clear workflow designs and implementation plans.
  • Build and optimize agentic HR workflows for policy administration employee support service delivery and HR operations while supporting first-line technical escalation.

Hiring process

  • Our team will walk you through the full interview process when we connect.