AGV Technical Support Engineer

Skills
Computer ScienceWarehouse Management SystemsWarehouse OperationsBatteriesElectrical EngineeringEnglishEnhanced Data Rates For GSM Evolution
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor’s degree in Robotics Mechatronics Electrical Engineering Computer Science Automation or a related field
  • Basic understanding of robotics automation or logistics systems
  • Familiarity with navigation sensors or basic networking
  • Strong communication skills and willingness to learn and work in a team
  • Fluent in English and Mandarin
  • EU driver’s license preferred

Nice to have

  • Team player
  • Willing to learn
  • Hands-on mindset
  • Customer focused
  • Analytical thinking

Day to day

  • Assist with on-site installation, configuration, and testing of AMR and robotics systems under supervision
  • Support integration with customer WMS MES ERP systems and help configure navigation maps charging points and basic interfaces
  • Provide remote and on-site troubleshooting for hardware software network and navigation issues while documenting findings for R&D and product improvement
  • Deliver customer and partner training prepare technical manuals and monitor fleet performance data to suggest basic operational improvements
  • Collaborate with regional service teams global R&D logistics and local partners to support deployments across Europe