AI Deployment Strategist
Skills
Software As A ServiceBusinessCommandContact CentersCustomer ExperienceCustomer SuccessEnhanced Data Rates For GSM Evolution
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 3+ years in a customer-facing technical role such as Solutions Engineering Technical Consulting Customer Success or Product Management
- Consultative AI expertise with ability to educate customers on trends best practices and agentic AI
- Proven track record owning complex ambiguous projects and delivering measurable results
- Strong technical aptitude with hands-on experience deploying AI automation or enterprise SaaS solutions
- Direct experience with AI agents LLMs and related frameworks
- Exceptional communication and presentation skills for technical and executive audiences
- Seller mindset with commercial instincts and comfort in deal conversations
- High-agency first principles problem-solving approach
Nice to have
- Startup experience
- Product management background
- Conversation design experience
- Forward-deployed engineering experience
- Contact center knowledge
- CRM platform familiarity
Day to day
- Lead end-to-end customer engagements from discovery through deployment and executive readouts
- Act as a trusted AI consultant and thought leader, guiding senior stakeholders with clear business-focused advice
- Design, build, and iterate on AI agents by understanding customer workflows and deploying practical solutions
- Create playbooks and best practices to scale the AI deployment motion while feeding customer insights back to Product and Engineering
Hiring process
- Apply online