Remote API Integrations Specialist Job in United States Toast

Who you are

• 2+ years experience in Customer/Technical Support or closely related field
• Previous experience working with APIs and Integrations
• Excellent verbal and written communication skills
• Proficient in system troubleshooting and analysis
• Passion for customer and vendor support
• Ability to work scheduled shifts including day, evening and weekends

Desirables

• Problem-solving skills
• Technical support experience
• API integration experience
• Customer service skills
• Excellent verbal and written communication skills

What the job involves

• Assess customer needs, manage expectations, and respond effectively to resolve escalations quickly.
• Manage relationships with new and existing partners and customers.
• Manage escalated technical and application support requests for customers using Toast Integrations and APIs.

Application process

• Contact for accommodation needs
• Apply via job portal