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Application Manager
Skills
Application DevelopmentApplication SupportApplication Support ServicesBusiness ApplicationsStatutory Accounting PrinciplesTechnology Solutions
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Manager level experience in application development and technical delivery skills
- Extensive experience managing outside service providers
- Understanding of solution delivery processes with knowledge of the solution development life cycle
- Experience in a large matrix organisation
- Ability to communicate persuasively and effectively
Nice to have
- Manager level experience
- Experience managing service providers
- Knowledge of solution delivery processes
- Experience in large organizations
- Effective communication skills
Day to day
- Manage internal and 3rd party IT application support services in EMEA APAC regions
- Ensure efficient & effective delivery of IT applications by outsourced service providers
- Coordinate service delivery application outages, incidents, and root cause analysis findings
- Work closely with regional IT and business stakeholders to understand their application support needs
- Shared responsibility for managing, monitoring, and prioritizing Business Unit application enhancement requests