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Application Support Engineer

Skills
DevopsMobile ApplicationsAdministrationApplication SupportContinuous ImprovementDynatraceHealthcare
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 6+ years of hands-on Dynatrace implementation and administration experience in enterprise environments
  • Expert-level Dynatrace administration monitoring configuration and performance optimization skills
  • Experience implementing Real User Monitoring for web and mobile applications
  • Strong experience creating Dynatrace dashboards custom metrics and Davis AI alerting
  • Experience monitoring distributed applications and microservices architectures
  • Experience integrating Dynatrace with PagerDuty for incident management
  • Hands-on experience working within Google Cloud Platform environments
  • Experience monitoring frontend applications and backend services in cloud-native environments
  • Strong troubleshooting and performance analysis skills

Nice to have

  • Healthcare experience
  • Kubernetes knowledge
  • Distributed tracing knowledge
  • DevOps mindset
  • Cross-functional communication

Day to day

  • Lead the implementation and administration of Dynatrace across enterprise healthcare applications and services.
  • Design and deploy end-to-end observability for web mobile and backend microservices with a focus on performance and reliability.
  • Create dashboards alerting and monitoring standards that improve incident detection user experience and operational visibility.
  • Integrate monitoring with PagerDuty and Google Cloud Platform to support automated response and continuous improvement.