Application Support Specialist
Skills
Adobe AcrobatBroadcastingDocument ManagementDocument Management SystemsJob Description DevelopmentLegal AdministrationRequest For Proposal
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience supporting court audio video broadcast and recording technology such as JAVS or BIS
- Experience with hybrid meeting tools such as Zoom
- Knowledge of document management systems such as Court MiFile solution
- Proficiency with Adobe Acrobat Microsoft Visio Microsoft Office Suite and SharePoint
- Ability to provide onsite support five days a week
- Ability to learn new court specific applications and technologies
- Must pass a background check
Nice to have
- Customer focused
- Detail oriented
- Strong troubleshooting skills
- Adaptable
- Professional demeanor
Day to day
- Provide onsite end user support for PC software and courtroom audio visual systems.
- Troubleshoot technical issues for court staff judges judicial staff and members of the public in a fast paced court environment.
- Learn and support MiFILE along with other court specific technologies and escalate advanced issues to County IT when needed.
Hiring process
- Phone screening may be used
- In-person interview
- Interview with District Court Administration
- Background check required before contracting