Applications Support Analyst
Skills
SQLDatabase AdministrationDatabasesOracle DatabaseOracle Database AdministrationTroubleshootingWeb Technologies
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Strong technical skills deploying, managing, and supporting IT business applications
- Strong analysis, troubleshooting, and problem-solving skills
- Knowledge of SQL/Oracle database administration, Web technologies, and Windows Server environment
- Good problem-solving skills and excellent communication with business stakeholders
- Experience in applying defined processes and procedures and operating in a complex environment
Day to day
- Support and oversee a diverse portfolio of Oil and Gas business applications and systems
- Take ownership of service requests, incidents, and change management processes
- Investigate ongoing and known issues to find root causes and apply fixes and upgrades
- Manage application configuration, user accounts, licenses, and data to ensure security, reliability, and cost-effectiveness