RemotevilleRemote Applications Support Analyst Job in Aberdeen, Scotland, UK Sword Group
Applications Support Analyst Sword Group
£ -
SQLDatabase AdministrationDatabasesOracle DatabaseOracle Database AdministrationTroubleshootingWeb TechnologiesWindows ServerService RequestsIncidentsChange ManagementProblem ManagementITILSSLService AccountsPassword Management
Entry-level/graduate - Junior (1-2 years)
AberdeenScotlandUK
1795+ employees
Enterprise
Role
Who you are
- Strong technical skills deploying, managing, and supporting IT business applications
- Strong analysis, troubleshooting, and problem-solving skills
- Knowledge of SQL/Oracle database administration, Web technologies, and Windows Server environment
- Good problem-solving skills and excellent communication with business stakeholders
- Experience in applying defined processes and procedures and operating in a complex environment
What the job involves
- Support and oversee a diverse portfolio of Oil and Gas business applications and systems
- Take ownership of service requests, incidents, and change management processes
- Investigate ongoing and known issues to find root causes and apply fixes and upgrades
- Manage application configuration, user accounts, licenses, and data to ensure security, reliability, and cost-effectiveness
Company
Company mission
Sword is a leader in data insights, digital transformation, and technology services with a substantial reputation in complex IT and business projects, enabling the growth of organizations in the digital age.Company benefits
- Personal learning and development plan
- Competitive salary
- Pension
- Private health, wellbeing, and insurance schemes
- Flexible working approach
- Employee assistance programme
Company values
- Innovation
- Excellence
- Partnership
- Customer-centric