Appointment Setter - Sales Rep
Skills
Appointment SchedulingAppointment SettingInbound MarketingLead GenerationLead QualificationOutbound SalesSales Processes
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Minimum one year experience as an appointment setter or similar role with B2C offers
- Collaborative and team player
- Track record of high appointment setting rate with integrity
- Strong internal communication skills
- Experience with outbound lead generation
- Ability to maintain positive mindset and energy
- Master of authoritative empathy
- Smart follow-up strategy
- Persuasive communication skills
- Experience setting appointments for coaching consumers
Nice to have
- Experience in IT
- Experience in setting appointments for coaching
Day to day
- Setting appointments via telephone through inbound bookings and outbound dialling
- Diligent follow-up via email and/or text
- Proactively suggesting ideas to improve the appointment setting process
- Recording customer's personal information accurately
- Maintaining a high appointment setting rate
- Achieving agreed-upon KPIs every month
- Collaborating with the manager to improve the appointment setting process
- Keeping records of calls and appointments