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Appointment Setter - Work From Home
Skills
Appointment SchedulingAppointment SettingBooking SystemsBookingsCRM SoftwareCustomer ServiceItineraries
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Proven experience as a travel agent or similar customer service role
- Excellent communication skills both written and verbal
- Proficiency in travel booking systems and CRM software
- Strong organizational skills with ability to prioritize
- Detail-oriented with high level of accuracy in bookings
- Ability to work independently in a remote environment
- Flexibility to adapt to changing priorities and handle issues professionally
Nice to have
- Flexibility
- Independence
- Detail-oriented
Day to day
- Assist clients in planning and booking travel itineraries
- Provide expert advice on destinations and travel services
- Manage and update booking information
- Handle travel-related inquiries and resolve issues promptly
- Deliver exceptional customer service via phone email and chat
- Coordinate and schedule travel arrangements and appointments