RemotevilleRemote Appraisal Scheduler Job in United States EXL
Appraisal Scheduler EXL
$ -
Appointment SchedulingCustomer ServiceEmotional IntelligenceOralSMSTechnological ProficiencyWork OrdersWorkload Prioritization
Entry-level/graduate - Junior (1-2 years)
United States
We make sense of data to drive your business forward. #MakeSenseofData #DriveYourBusinessForward #PartnerYourWay
33775+ employees
B2BSaaSConsultingAnalytics
Open for applications
Role
Who you are
- Excellent communication and customer service skills
- Technological proficiency
- High emotional intelligence with good listening and problem-solving skills
- Ability to organize and prioritize work
- Ability to meet deadlines, multi-task, handle numerous assignments simultaneously
- Ability to solve problems with a variety of variables
- Effectively respond to questions from managers, underwriters, agents, and policyholders
- Strong analytical skills and resourcefulness
- Excellent written and oral communications
- Ability to manage multiple projects and handle time-sensitive urgencies
What the job involves
- Contact policyholders via phone, SMS, and email to schedule appointments
- Explain reasons for field visits, build policyholder trust, alleviate concerns
- Keep Field Consultants' calendars booked efficiently, updating work order statuses
- Prioritize work, meet deadlines, achieve productivity goals
- Communicate schedule changes to management and Field Consultants, report unusual situations
Company
Company mission
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.Company benefits
- Competitive pay
- Paid sick leave
- Superb training program
- Work from home
- Flexible work hours
- Career advancement opportunities
- Tuition reimbursement program
- Excellent culture and team
Company values
- Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.