Remote Assistant Manager (Council Tax) Job in Hertford Heath, UK East Herts District Council

Who you are

• Hold an IRRV technician level or equivalent experience.
• Possess high numeracy skills and ability to manipulate numerical data.
• Exhibit excellent verbal and written communication with a strong customer focus.
• Have at least five years of relevant management experience in Revenues or similar environment.
• Demonstrated clear and direct leadership qualities and effective operations management.

Desirables

• IRRV certification
• Numeracy
• Strong communication

What the job involves

• Support the shared service manager in operational management of the team.
• Develop new working methods and processes.
• Ensure full knowledge of relevant legislation and IT applications for efficient duties and service targets achievement.
• Promote the Council’s Digital Programme by encouraging online accounts and e-billing engagement.
• Maintain and exercise effective performance management, health and safety, and equality and diversity policies.

Application process

• Contact for informal discussion at 01279 655261 ext. 2127 or 2077
• Apply via the designated button
• Interviews in the week of 02/09/2024