Associate Consultant

Skills
BiotechnologyCustomer ExperienceData AnalyticsDigital TechnologyLife SciencesModelingOptimization
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • BS or M.Sc. in Biology Molecular Biology Biochemistry Genetics Bioengineering or similar life science field
  • Required lab or research environment experience to understand scientific workflows
  • Experience with scientific software lab informatics technology data modelling or digital workflows advantageous
  • Experience with ELN and LIMS platforms such as Benchling and Uncountable ideal
  • Technical skills such as SQL API integration Python data analysis or workflow automation advantageous
  • Customer oriented experience in a job internship support role consulting role or customer facing project
  • Excellent verbal and written communication skills
  • Strong organisational and time management abilities
  • Empathy diplomacy and customer focus
  • Independent proactive self starter mentality
  • Curious creative and persistent mindset

Nice to have

  • recent graduate
  • self starter
  • customer focused
  • curious
  • creative
  • persistent

Day to day

  • Work closely with biotech customers to keep scientific software systems running smoothly and effectively
  • Troubleshoot technical and workflow issues across ELN LIMS reporting and lab informatics platforms
  • Configure customise and improve platforms data models workflows and training so customers get better results
  • Support onboarding upskilling and knowledge sharing while contributing to internal process improvements and business development

Hiring process

  • Reach out by email with your resume and a brief introduction