RemotevilleRemote Associate Customer Success Manager Job in Manchester, UK Turnitin
Associate Customer Success Manager Turnitin
£ -
Bid ProcessesBusiness Relationship ManagementCustomer EngagementCustomer SuccessNegotiationPresentationsRelationship BuildingResolving Issues
ManchesterUK
We support educators and empower students around the world to do their best original work.
925+ employees
Education
Role
Who you are
- Experience in account/relationship management
- Interpersonal communication and negotiating skills
- Excellent problem solving and time management skills
- Proven ability to work effectively with a team
- Self-starter and motivated personality
- 1-2 years of sales/account management experience in the education sector
- Fluent in English and Dutch preferred.
What the job involves
- Manage a portfolio of Educational Institutions in the BeNeLux Region.
- Maximize value from Turnitin's software services, upselling solutions.
- Communicate with different departments and contacts to enable full enterprise usage.
- Build relationships from top-level management to individual instructors.
- Analyze client data to identify growth opportunities and issues.
Company
Company mission
Turnitin is dedicated to ensuring the integrity of global education and meaningfully improving learning outcomes.Company benefits
- Remote First Culture
- Health Care Coverage
- Education Reimbursement
- Competitive Paid Time Off
- Self-Care Days
- National Holidays
- Founder Days + Juneteenth Observed
- Paid Volunteer Time
- Charitable contribution match
- Monthly Wellness or Home Office Reimbursement
- Access to Modern Health platform
- Parental Leave
- Retirement Plan with match/contribution
Company values
- Customer Centric
- Passion for Learning
- Integrity
- Action & Ownership
- One Team
- Global Mindset