RemotevilleRemote Associate Support, Technical Account Manager Job in London, UK Tanium
Associate Support, Technical Account Manager Tanium
£ -
Computer ScienceCustomer ExperienceCustomer SatisfactionEnvironmental IssuesIncident ResponseNew ConceptsTAMTechnical SupportWritten
Junior (1-2 years) -
LondonUK
See, control and protect every endpoint, everywhere, with the only Converged Endpoint Management (XEM) platform.
2050+ employees
Security
Role
Who you are
- Associate’s degree required
- BS degree in Computer Science, MIS, or related field
- 1+ years in networking, security, operations, scripting, or programming
- Ability to master new concepts and technologies
- Problem-solving skills
- Aptitude for complex troubleshooting
- Good judgement
- Independently work on problems
- Complete tasks with limited assistance
- Follow technical support procedures
Desirables
- Customer/technical support experience
- Hands-on Tanium experience
- Relevant technical certifications
- Experience/education in Endpoint Security, Support/Troubleshooting, Incident Response, Systems Management, Utility Scripting
What the job involves
- Serve customers by resolving technical issues and answering technical questions.
- Work both reactively and proactively to improve customer experience.
- Apply technical skills, ranging from scripting to debugging.
Company
Company mission
Tanium leads the industry's paradigm shift in managing complex security and technology environments by integrating IT, Operations, Security, and Risk into a single platform to protect critical information and infrastructure at scale.Company benefits
- 5 days volunteer time off
- Diverse and inclusive environment
- Opportunities to succeed and grow
Company values
- Innovation
- Security
- Collaboration