Associate Technical Writer
Skills
Computer ScienceSoftware As A ServiceEnglishGrammarHTMLMarkdownRelease Notes
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 1–2 years of experience in technical writing content writing or a related field
- Strong writing editing and proofreading skills with an eye for clarity and consistency
- Ability to break down complex or technical information into simple user-friendly language
- Comfort with ClickHelp Markdown Confluence or similar documentation platforms
- Good organizational skills and ability to manage multiple projects and deadlines
- Curiosity and willingness to learn new technical concepts and tools
- Bachelor's degree in English Communications Technical Writing Computer Science or related field or equivalent practical experience
Nice to have
- Detail-oriented
- Curious
- Organized
- Collaborative
- Adaptable
Day to day
- Learn the product delivery life cycle and monitor documentation progress within it
- Write and edit user-facing documentation such as user guides technical reference guides and release notes
- Collaborate with developers product managers and support teams to gather accurate technical information and maintain up to date content
- Maintain and organize the documentation site and knowledge base in ClickHelp while improving clarity consistency and style