AWS Cloud Operations Engineer / Infrastructure Support Engineer
Skills
Amazon CloudwatchAnalytical SkillsBusiness ReportingDashboardsData VisualizationDiskDomain Name System
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Hands-on experience with AWS operations across EC2 EBS RDS S3 VPC Route 53 CloudWatch SSM IAM AMIs and account operations
- Strong experience with AWS CloudWatch and Dynatrace for monitoring observability alert investigation log analysis dashboard management and production support
- Experience managing cloud access account-related activities infrastructure monitoring and operational reporting
- Experience managing VPC Flow Logs EC2 logs S3 access policies backup validation DNS and firewall coordination SSL certificates and cross-account resource sharing
- Strong skills in runbook execution troubleshooting operational documentation communication and on-call or weekend support with Facets experience preferred
- Ability to perform infrastructure health checks investigate production-impacting alerts and support reliable AWS cloud operations
- 6+ years of experience in infrastructure operations cloud operations or production support with 4+ years of hands-on AWS operations experience preferred
- Demonstrated knowledge of AWS operations infrastructure support practices and IT service management principles
- Preferred certifications include AWS Certified SysOps Administrator Associate AWS Certified Solutions Architect Associate AWS Certified Cloud Practitioner Dynatrace Associate or Professional and ITIL Foundation
- Strong experience supporting production infrastructure and cloud environments through monitoring troubleshooting and operational activities
Nice to have
- Analytical
- Detail-oriented
- Communicative
- Proactive
- Collaborative
Day to day
- Monitor AWS cloud infrastructure daily to ensure service stability and quick issue detection.
- Perform health checks, validate backups, review logs, and investigate alerts across EC2, EBS, RDS, S3, VPC, and related services.
- Support deployments and operational tasks by following approved runbooks, maintaining documentation, and coordinating communications for downtime or incidents.