Remote Azure Advanced Cloud Engineer II Job in North Carolina, United States Microsoft

Who you are

• Bachelor's Degree in Engineering, Computer Science, or related field AND 2+ years experience in software industry experience related to technology OR equivalent experience
• 2 years of IT experience supporting enterprise level, mission-critical applications and resolving complex issues
• 2+ years’ experience in an external customer/client facing role
• 2+ years of experience working with cloud computing technologies
• Ability to meet Microsoft, customer and/or government security screening requirements including Microsoft Cloud Background Check

Desirables

• Experience with being on-call
• Hands on experience in core IaaS, Data Platform, Bigdata, Azure PaaS Services, Identity and Authentication
• Experience in Monitoring technologies
• Experience with automation languages like PowerShell, Python, C#, or Open Source
• Good communication skills
• Customer Obsession
• Growth Mindset

What the job involves

• Providing technical guidance to customers on understanding and implementing new versions and their features
• Conducting deep root cause analysis of complex issues and converting findings into improvement opportunities for Microsoft products
• Acting as the primary support and engineering contact to drive resolution of critical problems and supporting key customer projects on Azure

Application process

• Applications accepted and offers processed on an ongoing basis