JDA TSG is a preferred global strategic and outsourcing partner of some of the biggest brands in the world. Our team of experts provides new perspectives and solves your most critical operational challenges. Our mission is to deliver services that are effective, agile and scalable, designing every engagement to address your organization’s unique environment. The result is efficient operations, simplified complex programs, and a flexible strategy provides space for business agility. Founded in 2011, our team meets you where you are to deliver a plan of action of combined people, process, and technology that drives exceptional outcomes across talent acquisition and operational process improvement. 

JDA TSG

JDA TSG is a global strategic & outsourcing company. We align people, process & tech to drive exceptional outcomes. 

At JDA TSG, we equip many of the world’s major brands with top-tier specialized talent, business process expertise and technologies to drive their organizations in exciting new directions. What makes us the partner of choice for the most experience-obsessed brands worldwide? We apply extensive due diligence up front to ensure that our teams and talent will be a cultural fit and can make a difference from the very start. And we’ve established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve.

We have immediate opportunities for a Microsoft Sentinel, Copilot for Security and Defender for Cloud Expert to join our growing Customer Engineer (CE) team. These are full-time roles with comprehensive benefits. As a CE, you’ll work with Fortune-1000 enterprises, guiding them to a healthy, secure identity posture across hybrid and cloud environments.

This is a high-impact, customer-facing role where you’ll serve as a trusted technical advisor, driving adoption, optimization, and transformation across a range of Microsoft security solutions—including Sentinel, Copilot for Security, Microsoft Defender for Cloud, and advanced tools like MDI, MDA, and XDR.

Location: Remote US

Salary Range: $110K/yr - $120K/yr based on experience

Act as the customer’s security advisor, guiding their end-to-end journey with Microsoft’s cloud security architecture.Drive technical conversations and hands-on solutioning across IaaS, PaaS, and SaaS security layers.Deliver compelling technical presentations, live demos, and proof-of-concepts showcasing Microsoft Sentinel, Defender for Cloud, and Copilot for Security.Lead clients’ implementation efforts focused on cloud-native SIEM (Sentinel), automated threat response (Copilot for Security), and security telemetry ingestion and analytics across IaaS, PaaS, SaaS, endpoint, and identity workloads.Drive successful adoption of Microsoft security products, especially across hybrid cloud environments.Stay ahead of the curve with AI-powered security tools and continuously upskill to align with Microsoft’s Security & Customer Success goals.10-15 years of progressive IT experience spanning enterprise infrastructure, cloud platforms, and security operations.  5-7 years of hands-on expertise with Microsoft Security solutions, including Microsoft Sentinel, Microsoft Defender XDR, Defender for Cloud, Defender for Identity, Defender for Office 365, and 2+ years of experience with Security Copilot. Strong background in cross-platform integration of cloud, endpoint, identity, and application security sources into Microsoft security platforms, enabling unified threat detection, investigation, and response. Deep understanding of SIEM, XDR, threat detection engineering, security monitoring, incident response, and security operations best practices across hybrid and multi-cloud environments. Trusted advisor with strong executive presence, capable of influencing technical decision-makers, security leaders, architects, and C-level stakeholders. Strong customer-facing consulting and presentation skills, including requirements discovery, solution design workshops, architecture reviews, and technical enablement sessions. Experience leading strategic customer engagements, driving platform adoption, operational excellence, and measurable security outcomes. Hands-on expertise with automation and orchestration capabilities, including Microsoft Sentinel automation rules, playbooks, Logic Apps, and AI-driven security workflows.

Key Skills & Technologies

Cloud Security Solutions: Microsoft Defender for Cloud (Azure IaaS, PaaS, SaaS security), Defender for Identity (MDI), Defender for Endpoint, Defender for Cloud Apps (MDA), XDR technologies.SIEM/SOAR: Deep familiarity with Microsoft Sentinel architecture, threat hunting, workbook creation, KQL, and incident response workflows.AI & Automation: Hands-on experience or working knowledge of CoPilot for Security Security Frameworks & Models: Understanding of Zero Trust, MITRE ATT&CK, NIST, and cloud governance best practices.Scripting/Automation: PowerShell, Kusto Query Language (KQL), Azure Logic Apps preferred.Customer-Facing Expertise: Proven ability to lead customer engagements, technical workshops, and deploy real-world solutions.

Azure Security Customer Engineer

What the job involves