RemotevilleRemote Bilingual Technical Customer Service Associate Job in UK Veeva Systems
Bilingual Technical Customer Service Associate Veeva Systems
£ -
ChatClient RequirementsCustomer ServiceEnglishFrenchProduct DevelopmentTelephone MannerVeevaWritten
Junior (1-2 years) - Mid-level (3-4 years)
UK
The Industry Cloud for Life Sciences
8465+ employees
SaaS
Role
Who you are
- 1+ years of relevant experience in a customer service role
- Effective communication organizational and time management skills
- Proficiency in standard computer packages (Word Excel PowerPoint)
- Fluency in French and English
What the job involves
- Advise end users on best practices for Veeva’s applications
- Identify and resolve client issues associated with Veeva’s applications
- Build strong and professional relationships with all users of Veeva’s applications
- Provide recommendations/feedback on client service improvements and product development
- Maintain the highest standards of customer service quality and professionalism
Company
Company mission
Veeva Systems Inc. is committed to revolutionizing the life sciences industry by providing innovative cloud-based software solutions that accelerate the delivery of therapies to patients globally. With a focus on innovation, product excellence, and customer success, Veeva aims to make a positive impact on its customers, employees, and communities.Company benefits
- Allocations for continuous learning & development
- Private Health Insurance
Company values
- Do the Right Thing
- Customer Success
- Employee Success
- Speed
Company HQ
PleasantonFounders
Peter Gassner (CEO)