Business Consultant, Dedicated Success

Skills
BespokeBusinessBusiness InsightsEnterprise SystemsFinanceLuxuryMicrosoft Outlook
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor's degree
  • 8 years of account management experience with key or major accounts
  • Excellent verbal and written communication skills
  • Ability to work with PCs Internet and Microsoft applications including Word Excel and Outlook
  • Salesforce experience
  • Knowledge of the real estate industry
  • Experience with technical customer support

Nice to have

  • Relationship builder
  • Self-starter
  • People person
  • Executive presence
  • Customer focused

Day to day

  • Manage a small portfolio of premier strategic accounts and build trusted executive-level relationships.
  • Deliver a high-touch post-sale experience with custom consultation tailored to each customer's business operations and goals.
  • Drive implementation training support escalations retention and renewals while using data-driven insights to improve revenue and client satisfaction.