Remote Business Development Executive Job in London, UK Viva.com

Who you are

What the job involves

• Identifying, developing, and closing new business opportunities for omni-channel merchant acquiring solutions enabling merchants to accept in-store and online payments from their customers. You will target merchants with a card turnover of £2million+ per annum for your allocated vertical. You will use a needs-based MEDDPICC sales process to understand the merchants' challenges goals and preferences and propose tailored solutions that meet their requirements and add value to their business. You will build and maintain long-term relationships with the merchants ensuring their satisfaction and loyalty. Managing the whole sales cycle from prospecting to closing using various channels such as cold calling referrals networking and online platforms utilising the MEDDPICC sales process. Develop your online and offline payment solutions knowledge to be considered a subject matter expert. Conduct discovery calls and meetings with potential merchants using effective questioning and listening skills to uncover their needs pain points and objectives through the MEDDPICC sales process. Present and demonstrate the features and benefits of the merchant acquiring solutions using relevant case studies testimonials and data. Handle objections and concerns and provide solutions that address the merchants' needs and expectations
• Negotiate and close contracts ensuring compliance with the company's policies and procedures
• Build and maintain strong relationships with the merchants and identify opportunities for cross-selling and upselling other products and services
• Update and manage the sales pipeline and CRM system and report on the sales activities and results
• Act as the customer relationship owner to ensure delivery on customer expectations efficiently and within timeframe commitments to ensure their satisfaction and retention
• Collaborate with internal teams and coordinate activities such as delivery support after-sales support and service
• Collaborate with the internal colleagues such as marketing product and operations to provide feedback and insights on the market trends customer needs and competitive landscape
• Attend and participate in sales meetings training sessions and events as per the requirements of the business