Business Systems Analyst
Skills
Computer ScienceBusiness Process ImprovementBusiness RequirementsBusiness SystemsBusiness Systems AnalysisData CleaningIT Documentation
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Excellent communication skills manage interactions with stakeholders
- Strong organizational skills proactive process improvement user support
- Salesforce ADM201 certification or equivalent experience
- Minimum of 2 years professional experience in a similar role
- Advanced problem-solving focus on actionable solutions
- Communicate complex technical info verbally and written
- Desire for continuous professional growth
- Manage prioritize tasks across competing deadlines
- Preferred experience: Tableau for CRM, Salesforce CPQ, Salesforce Data Loader
- Bachelor’s in relevant field Advanced degrees or certifications a plus
Nice to have
- Advanced degrees
- Salesforce CPQ experience
Day to day
- Assist Salesforce end users in daily activities
- Manage Salesforce helpdesk and resolve needs promptly
- Identify and implement business process improvements
- Collaborate with Business Systems scrum teams for timely automation and enhancements