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Business Systems Analyst

Skills
Computer ScienceBusiness Process ImprovementBusiness RequirementsBusiness SystemsBusiness Systems AnalysisData CleaningIT Documentation
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Excellent communication skills manage interactions with stakeholders
  • Strong organizational skills proactive process improvement user support
  • Salesforce ADM201 certification or equivalent experience
  • Minimum of 2 years professional experience in a similar role
  • Advanced problem-solving focus on actionable solutions
  • Communicate complex technical info verbally and written
  • Desire for continuous professional growth
  • Manage prioritize tasks across competing deadlines
  • Preferred experience: Tableau for CRM, Salesforce CPQ, Salesforce Data Loader
  • Bachelor’s in relevant field Advanced degrees or certifications a plus

Nice to have

  • Advanced degrees
  • Salesforce CPQ experience

Day to day

  • Assist Salesforce end users in daily activities
  • Manage Salesforce helpdesk and resolve needs promptly
  • Identify and implement business process improvements
  • Collaborate with Business Systems scrum teams for timely automation and enhancements