High School Diploma/GED and 5 years' experience in a related field. OR any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years' experience; OR 7 years' experience in a related field
Proven customer service skills
Demonstrate excellent written and verbal communication skills (using English)
Proficient in computer troubleshooting methodologies (with on-the-job training provided for proprietary technologies and applications)
Proven critical thinking and creative problem solving skills
Proficiency in an office environment
Familiarity with web-based technologies and a Windows environment
What the job involves
Manage and maintain working relationships with assigned client portfolio
Coordinate and facilitate monthly meetings with clients and internal team members
At Cox Automotive, people of every background are driven by their passion for mobility, innovation, and community. Cox Automotive accelerates the industry with global powerhouse brands like Autotrader, Kelley Blue Book, and Manheim. The company emphasizes employee growth and happiness.