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Cox Automotive Inc. logoCox Automotive Inc.

Campaign Coordinator

Skills
CampaignsTrainingCreativeCritical ThinkingCustomer ServiceGEDService-Level Agreements
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • High School Diploma/GED and 5 years' experience in a related field. OR any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years' experience; OR 7 years' experience in a related field
  • Proven customer service skills
  • Demonstrate excellent written and verbal communication skills (using English)
  • Proficient in computer troubleshooting methodologies (with on-the-job training provided for proprietary technologies and applications)
  • Proven critical thinking and creative problem solving skills
  • Proficiency in an office environment
  • Familiarity with web-based technologies and a Windows environment

Day to day

  • Manage and maintain working relationships with assigned client portfolio
  • Coordinate and facilitate monthly meetings with clients and internal team members
  • Generate Monthly Campaign Brief outlining integrated campaign requests
  • Proactively communicate and collaborate with internal team members
  • Asset Management and submission to OEM Compliance Agencies
  • Installation of proprietary creative into assigned clients websites
  • Assist with projects and task work as needed
  • Adherence to Dealer.com's Service Level Agreement (SLA) with assigned clients