Campaign Operations Manager

Skills
Analytical SkillsAttention To DetailDeveloper RelationsLevelingQuality AssuranceRegulatory ComplianceStrategic Thinking
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Experience in building and executing email campaigns in marketing automation platforms preferably Marketo.
  • Developer marketing experience with a focus on cloud solutions.
  • Strong writing skills for effective copy and quality assurance.
  • Ability to manage projects with attention to detail and experience with JIRA is a plus.
  • Proven track record of collaborative expertise to improve the customer journey.
  • Strategic thinking to enhance campaign quality beyond mere execution.

Nice to have

  • Analytical skills
  • Attention to detail
  • Developer relations
  • Regulatory compliance
  • Team management

Day to day

  • You will deploy various communications to the DigitalOcean customer base, including product announcements and newsletters.
  • You will create and follow a campaign operations checklist, ensuring quality and maintenance of a campaign calendar.
  • You will work cross-functionally with different teams to execute customer success communications and maintain database hygiene according to regulations like GDPR.