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Campaign Operations Manager
Skills
Analytical SkillsAttention To DetailDeveloper RelationsLevelingQuality AssuranceRegulatory ComplianceStrategic Thinking
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience building and executing email campaigns in marketing automation platforms, preferably Marketo
- Developer marketing experience
- Ability to write effective copy and proofread as part of quality assurance
- Strong attention to detail and project planning against cross-dependencies
- Experience with JIRA a plus
- Track record of working cross-functionally to execute improvements in the customer journey
- Ability to enhance campaign quality beyond simple execution
Nice to have
- Analytical Skills
- Attention to Detail
- Developer Relations
- Quality Assurance
- Regulatory Compliance
- Strategic Thinking
- Team Management
Day to day
- Deploying communications to the DigitalOcean customer base, including product announcements, event and content promotions, newsletters, and account notifications
- Create and adhere to a campaign operations checklist with quality assurance checks before each campaign deployment
- Work with channel and product owners to execute communications enabling customers to succeed
- Ensure our marketing database stays up-to-date with internal requirements and complies with regulations, such as GDPR
- Create reporting frameworks to measure campaign success, close the loop with stakeholders, and offer improvement ideas