Change and Configuration Engineer, Configuration Management
Skills
Microsoft ExcelMicrosoft OutlookMicrosoft
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Excellent communication and personable skills required
- IT configuration and change management experience with Remedy, Helix, or ITIL background
- Strong attention to detail and documentation skills
- Ability to work in a fast-paced environment with deadlines
- Process-oriented with analytical skills
- Pragmatic approach to governance
- Formal technical training or background
Day to day
- Maintaining the CMDB to safeguard data integrity
- Managing changes to meet regulatory requirements
- Improving change and configuration management processes
- Managing changes in the live environment and participating in technology projects