RRemoteville
Pegasystems logoPegasystems

Client Executive, Customer Engagement

Skills
Software As A ServiceAdoptionBlueprintBusinessCDHCustomer ExperienceDigital Marketing
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 5+ years of enterprise software sales experience ideally in AI decisioning martech or customer engagement platforms
  • Strong track record selling into complex strategic accounts and winning new logos
  • Ability to sell transformational platform-level change to C-suite and senior marketing or CX leaders
  • Recognised thought leadership in AI personalisation or real-time customer engagement
  • Trusted advisor to CMOs CDOs and CX executives
  • Experience influencing product direction through client feedback and market insight
  • Leadership of major customer engagement or digital transformation initiatives

Nice to have

  • Executive presence
  • Strategic thinker
  • Collaborative
  • Fast learner
  • High growth mindset

Day to day

  • Lead enterprise sales cycles with senior executives across marketing CX digital and data functions
  • Champion AI decisioning and omnichannel personalisation using Pega Customer Decision Hub and Next-Best-Action capabilities
  • Drive new business growth within strategic accounts while expanding existing relationships and shaping thought leadership