RRemoteville

How Remoteville checks and expires listings

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Client Executive

Skills
Account ManagementAttention To DetailCustomer Relationship ManagementIssue ManagementMicrosoft ExcelOperationsPresentations
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor's degree is required
  • 2-4 years of experience in account management or a client-facing role
  • Previous operations experience is highly desired
  • Healthcare or technology experience is preferred
  • Lean Six Sigma Green Belt certification required within 90 days if not already certified
  • Advanced knowledge of MS Excel and MS Word
  • CRM experience is preferred
  • Exceptional verbal and written communication skills
  • Strong interpersonal skills
  • Strong organizational and time management skills
  • Strong sense of urgency initiative and drive
  • High attention to detail and accuracy
  • Must reside in the Eastern or Central time zone
  • Must be able to work ET hours
  • Must have valid U.S. work authorization

Nice to have

  • Empathy
  • Collaboration
  • Leadership
  • Poise
  • Initiative
  • Accuracy

Day to day

  • Serve as the main client contact and manage urgent concerns tickets and enhancement requests.
  • Track ticket status throughout the day triage incoming issues and escalate complex cases to Operations.
  • Partner with internal teams and client leadership to improve processes report trends and support executive presentations.