Stop sending clicks to dead ends. At 360Dialog, we’ve cracked the code on converting real people where it matters—WhatsApp, the app trusted by billions.

We’ve transformed WhatsApp into a high-performance marketing channel with Performance Messaging. 

By combining the power of Performance Marketing—data-driven insights, conversion optimization—with the personalization and engagement of WhatsApp, we drive measurable results that traditional channels simply can’t match.

With Performance Messaging, you’re not just pushing clicks—you’re creating conversations that convert. Our approach helps businesses move customers closer to conversion through meaningful, two-way interactions on WhatsApp.

360Dialog

Transforming WhatsApp into a High-Performance Marketing Channel through Performance Messaging.


360Dialog is the leading WhatsApp platform for Independent Software Providers. We are hosting the WhatsApp channels for more than 800 software solutions and 45000+ B2B clients. As a bootstrapped and profitable company with no investors in the cap table, we are free to do what makes sense from the business, tech, and product perspectives. Our mission is to enable businesses to not only adapt messaging channels but also use them for performance use cases and drive revenue through them. We love to use state-of-the-art engineering methods all over the place, in software development and tech operations, but you will also find them in non-tech areas throughout the whole organization.

We are looking for like-minded people to join our organization and contribute their ideas, skills, and expertise in exchange for good pay.

Requirements

Mindset & Culture:

Solid professional knowledge at the theoretical level and practicalOpen mind to listen and learn (from Seniors and other sources)Robust confidence level but far away from being arrogant (Learn-it-all mindset instead of I-Know-it-all)Taking responsibility for every task you do (and seeking help proactively if a task is too hard or complex)Working every day to reach the skill level of a senior ASAPSeek and recognise opportunities for self-growth, team-growth, and take action

Responsibilities:

Act as a trusted strategic advisor, helping enterprise clients and agencies transform WhatsApp into a measurable growth and performance channelDiagnose client challenges by analyzing business goals, customer journeys, and performance data to identify root causes and growth opportunitiesDevelop data-driven growth strategies tailored to different industries, use cases, and customer lifecycle stages, driving measurable business outcomesLead Executive Business Reviews, workshops, and strategic consulting sessions, aligning Marketing, CRM, Agency, and Product stakeholders around shared objectivesTranslate complex client requirements into actionable recommendations and collaborate with internal Product, Engineering, and Commercial teams to deliver scalable solutionsBuild long-term executive relationships based on trust, strategic guidance, and measurable business impact rather than reactive account managementDrive commercial growth by identifying new opportunities, expanding existing programs, and positioning WhatsApp as a core component of clients' marketing and customer engagement strategiesContinuously educate clients on industry trends, best practices, and new product capabilities while challenging existing approaches and introducing innovative growth ideas

Benefits

Budget

The budget range for this role in Junior position is 3.000,00 EUR/Month - 5.000,00 EUR/Month, depending on the candidate's level of experience and fit with the position requirements.

The budget range for this role in Senior position is 6.000,00 EUR/Month - 8.000,00 EUR/Month, depending on the candidate's level of experience and fit with the position requirements

Background Check Notice

By submitting your application, you acknowledge and agree that 360Dialog may conduct a background check as part of the recruitment and selection process. This may include verification of your professional experience, educational background, and other relevant information necessary to assess your suitability for the role.

Client Manager EMEA | Remote

What the job involves