RRemoteville

How Remoteville checks and expires listings

NetSuite logoNetSuite

Client Manager

Skills
Conflict ManagementCustomer SuccessCustomer SupportData AnalyticsDiplomacyExecutive-LevelFinancial Literacy
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Experience with Oracle NetSuite
  • Consultative acumen
  • Executive communication skills
  • Strong project management skills
  • Operational experience as a business process lead
  • Process improvement skills
  • Decision making skills
  • Risk assessment skills
  • Data analysis skills
  • Conflict management skills
  • Grace under pressure
  • Experience in SaaS/Cloud ERP, CRM, SFA, and/or OmniChannel Commerce business processes
  • Proficiency on Oracle+NetSuite platform
  • Hands-on experience or implementation consulting on NetSuite
  • Understanding of Oracle+NetSuite’s core functionality, Analytics, and Support architecture
  • Bachelor's degree in Accounting, Finance or comparable
  • MBA or other relevant graduate degree

Nice to have

  • consultative acumen
  • executive communication skills
  • strong project management skills
  • process-first mindset
  • financial acumen
  • negotiation
  • risk assessment
  • data analysis
  • manage conflicts
  • grace under pressure
  • execution drive
  • ready to advocate for the client
  • understanding of SaaS/Cloud ERP, CRM, SFA, and/or OmniChannel Commerce
  • experience as a business process lead or vertical-specific experience

Day to day

  • Identify, evaluate, and address risks for at-risk accounts
  • Work with decisionmakers to foster mutual accountability and agree on a plan for success
  • Oversee remediation and promote Customer Success for at-risk accounts

Hiring process

  • The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted