RemotevilleRemote Client Payroll Team Lead Job in UK IRIS Software Group
Client Payroll Team Lead IRIS Software Group
£ -
Software DevelopmentEducationHigher EducationPayroll AdministrationPayroll ManagementPayroll Processing
Mid-level (3-4 years) - Senior (5-8 years)
UK
Business software for mission-critical tasks
2270+ employees
SaaSEducationAccounting
Role
Who you are
- Resolve client queries efficiently
- Keep up to date with Payroll software and legislation changes
- Fulfill set objectives/targets
- Attend and contribute to Team Leader Meetings
- Authorize team holiday requests and handle team sickness
- Interact with Account Management and attend client meetings
- Provide Monthly KPI data to Operations
- Monitor and act on feedback from surveys
- Ensure team BACS are sent on time
What the job involves
- Leading a team of Payroll Managers to ensure smooth running of FMP Payroll Services
- Supporting Regional Operations Managers
- Maintaining high client retention rates
- Achieving high customer satisfaction
- Assisting in upskilling Payroll Managers
Company
Company mission
IRIS Software Group is dedicated to empowering organizations worldwide by providing integrated software solutions that optimize business processes, enhance efficiency, and allow more time for value-driven activities.Company benefits
- Opportunity for career growth
- Professional development support
- Work in a collaborative team environment
Company values
- Customer satisfaction
- Innovation
- Quality
- Global Impact
Company HQ
SloughFounders
Martin Leuw (CEO)